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I received the wrong item
If you have received a product that isn't what you ordered, please take a photo of the item and contact support within 7 days of delivery.
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Orders
I ordered the wrong item
If you've accidentally ordered the wrong perfume, please immediately contact support with your order number. Do it right way - once the shipping process has begun, we are unable to cancel or refund the order, and you will not be eligible to return, r
Allergic reaction
In the extremely rare instance that you've had an allergic reaction to a product, discontinue use of the product immediately, take a photo of the reaction, and email [email protected]. Please ensure to read our full ingredient listing on each produ
Damaged or Faulty Items
Your purchase should arrive in perfect condition. If you have received an item that is damaged or faulty, please contact us at [email protected] within 30 days of purchase. Any faulty items reported outside of this timeframe may not be accepted. Pl
Pre Order
Pre Order items will have the estimated delivery date listed on each product page. We do our best to ensure that anticipated delivery dates on pre-order items are accurate. Please however note that delivery times on pre-order items are not guaranteed